Privacy Policy
Last updated: 11 January 2025
Privacy Policy Overview
At CargoCrew, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. We are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, address, and contact details
- Date of birth and national insurance number
- Driver's license and qualification details
- Employment history and references
- Right to work documentation
- Bank account details (for payment processing)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and settings
- Website usage data
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for:
- Processing job applications
- Matching drivers with suitable positions
- Verifying qualifications and experience
- Managing payroll and payments
- Communicating about job opportunities
- Ensuring compliance with transportation regulations
- Improving our services
- Meeting legal obligations
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract fulfillment
- Legal obligations
- Legitimate business interests
- Your explicit consent (where required)
You have the right to withdraw consent at any time by contacting us.
Data Sharing and Transfers
We may share your information with:
- Potential employers (with your consent)
- Payment processors and payroll providers
- Verification and background check services
- Legal and regulatory authorities
- Professional advisers and auditors
We ensure appropriate safeguards are in place for any data transfers.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Staff training on data protection
- Access controls and authentication
- Secure data storage and transmission
Your Data Protection Rights
Under data protection laws, you have rights including:
- The right to access your data
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights regarding automated decision making
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When data is no longer needed, it is securely deleted.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- Posting the new policy on our website
- Sending an email notification
- Displaying a notice on our platform
Contact Us
For any questions about this Privacy Policy or our data practices, please contact:
Data Protection Officer
CargoCrew
Gemma House
39 Lilestone Street
Marylebone
London
NW8 8SS
Email: [email protected]
Phone: +44 (0) 742 400 2333
Need to Submit a Data Protection Request?
If you would like to exercise any of your data protection rights or have questions about our privacy practices, please don't hesitate to contact our Data Protection Officer.
Contact DPO